Empower yourself to have tough conversations.

Hate conflict? My online workshop can help.

Remember the last time you (or your project) paid the price for avoiding a necessary, tough conversation because it was just too stressful? Maybe this person drastically overstepped, caused your project to nosedive, or you’ve had a lingering problem but don’t know how to address it.

How you address conflict at work can mean the difference between success and failure. So let's empower you to have that conversation.

In this workshop, you’ll learn a psychologically-safe, non-violent, and reliable framework that’s helped hundreds of conflict-averse folks master tricky conversations. You’ll learn practical techniques to help you handle almost any scenario you’d encounter, complete with real-world examples.

Upcoming Workshops

April 10
9 AM PT (online)
$25 per person
Register Now
April 10
1 PM PT (online)
$25 per person
Register Now

Testimonials

01

This changed my life.

Productized 2019 Attendee
(All feedback I collect is anonymized but I promise it's real!)

02

This workshop is the main reason I came to this conference.

Rad Summit 2019 Attendee
(All feedback I collect is anonymized but I promise it's real!)

03

[This workshop] really took some potentially painful situations and made them smooth and easy!

Rad Summit 2019 Attendee
(All feedback I collect is anonymized but I promise it's real!)

04

This gave me tools to interrogate [my] own position before starting a challenging conversation.

O'Reilly Online Attendee

(All feedback I collect is anonymized but I promise it's real!)

Workshop Details

Who should attend?

First and foremost: anyone who hates conflict or prefers to avoid it.

Most attendees are product designers, engineers, product managers, or frontline managers. Executives and senior leadership also benefit.

This isn't a canned workshop—it's tailor-made to suit the needs and skill level of everyone in the room. You’ll get something out of it regardless of your level of experience with conflict. I promise.

If you hate it, I'll refund your money.

What You'll Get

  • A 1-hour workshop, tailored to your needs
  • A tactical framework to prepare for and have tough conversations
  • Strategies to maintain psychological safety for both sides of a conflict so you can keep communicating even if things go sideways
  • An understanding of how to get to the heart of an issue by asking the right questions
  • Help knowing when it’s no longer worth it to continue your conversation and what to do next
  • Slides, cheat sheets, and other materials to keep you leveling up

What You'll Do

  • Hone your skills by working through a real-life conflict scenario
  • Share your experiences through facilitated and safe discussion
  • Evaluate your own strengths in conflict resolution

Testimonials

01

This changed my life!

Productized 2019 Attendee

02

This workshop is the main reason I came to this conference.

Rad Summit 2019 Attendee

03

[This workshop] really took some potentially painful situations and made them smooth and easy!

Rad Summit 2019 Attendee

04

This gave me tools to interrogate [my] own position before starting a challenging conversation.

O'Reilly Online Attendee

05

Really helpful for my new leadership role in my company!

O'Reilly Online Attendee

(All feedback I collect is anonymous)

FAQs

"What if my topic is too sensitive to discuss publicly?"
I'm available after class to talk one-on-one. I'll keep your conversation in confidence.

"Can I get those slides?"
Absolutely, I'll send them out after.

"I can't afford this."
I've priced this competitively, but I get it: times are tough. That said, I've published a condensed version of my talk that I gave at Productized 2019 that might do the trick.
"I can't make it! Can I get a refund?"
No problem, things come up. Just let me know 24 hours beforehand.

"Can my whole team join?"
Sure, I ask that you buy one ticket per person though.

"Ok smarty pants, what about groups?"
If you've got a group of 10 or more, just email me. It's $15 per person.

Upcoming Workshops

April 10
9 AM PT (online)
$25 per person
Register Now
April 10
1 PM PT (online)
$25 per person
Register Now